Privacy Policy


ArtesaníaNY makes it clear its commitment to privacy and data protection by embracing the following principles. 

ArtesaníaNY uses personal data lawfully, fairly, correctly and in a transparent manner to our users and customers. 

ArtesaníaNY collects no more personal data than necessary, and only for a lawful purpose.

ArtesaníaNY gathers no more data than necessary or for a longer period than needed.

ArtesaníaNY protects personal data with proper security measures.


Who is responsible for processing your personal data?

ArtesaníaNY is primarily responsible for the processing of personal data within the extent of this Privacy Notice.

How your information is used

  • To provide Services to you (including to fulfill your orders)
  • To communicate with you through email, text messaging, or other means and devices regarding your account, your purchases (including delivery or shipping-related information), your returns, or your other uses of our Services
  • To respond to your inquiries, resolve your problems and concerns, and for other Customer Service purposes
  • To distinguish you from other users in our site
  • To measure traffic and the effectiveness/success of our ad campaigns and other Services 
  • To better understand how you and others access and use our Services, and to conduct further analysis such as identify usage trends and identify target groups, with the goal of continuously improving our Services and enhancing your experience when engaging with us across our Services
  • If you have asked us to send you marketing emails (or, if you are a US resident, marketing text messages) about our current or upcoming promotional offers or new products or other information we think may be of interest to you, to send you such marketing communications
  • To manage the security of the data in our possession and where we believe necessary, to investigate, prevent or take action regarding illegal activities, suspected fraud, cyber security threats, situations involving potential threats to your safety or the safety of any other person or violations of our Terms of Use or this Privacy Policy, or to bring or defend legal claims
  • To debug or repair errors in our systems

Which rights do you have?

Right to access:

You have the right to request information about the personal data we hold on you at any time. You can contact ArtesaníaNY and we will provide you with your personal data via email.

Right to portability: 

Whenever ArtesaníaNY processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you. This only includes the personal data you have submitted to us.

Right to rectification: 

You have the right to request rectification of your personal data if the information is incorrect, including the right to have your incomplete personal data completed.

If you have an ArtesaníaNY account, you can edit your personal data by contacting ArtesaníaNY via email.

Right to erasure:

You have the right to erase any personal data processed by ArtesaníaNY at any time except for the following situations:

  • You have an ongoing matter with Customer Service
  • You have an open order which has not yet been shipped or partially shipped
  • You have an unsettled debt with ArtesaníaNY, regardless of the payment method
  • If you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes

Your right to object to processing based on legitimate interest: 

You have the right to object to processing of your personal data that is based on ArtesaníaNY’s legitimate interest. ArtesaníaNY will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Right to restriction:

You have the right to request that ArtesaníaNY restricts the process of your personal data under the following circumstances:

  • If you object to a processing based ArtesaníaNY's legitimate interest, ArtesaníaNY will restrict all processing of such data pending the verification of the legitimate interest.
  • If you have claimed that your personal data is incorrect, ArtesaníaNY must restrict all processing of such data pending the verification of the accuracy of your personal data. 
  • If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
  • If ArtesaníaNY no longer needs the personal data but it is required by you to defend legal claims.